Frequently Asked Questions
1. What should I do if the product does not work properly?
A: You can re-plug the sound card or restart your device, if it still doesn't work, please check in the sound setting and ensure that the "Realtek USB 2.0 Audio" has been chosen as the output and input device.
2.What type of headphones does this sound card support？
A：This USB sound adapter is designed for your new headset with 3.5mm TRRS interface. It does not work with headset with a separate headphone and microphone 3.5mm audio port.
3.Will it work on PS3?
A：The USB interface on PS3 does not carry audio signal, so this USB audio adapter does not work with PS3.